Skip to main content
Expert 2Care — registered NDIS provider

Referrals

Send us a referral

We respond to every referral within one business day with a clear answer on capacity — and faster for hospital discharges, because a discharge date does not wait for a callback. Complex and high intensity referrals are welcome; they are what we are built for.
0451 698 385admin@expert2care.org

Urgent discharge?

Call us rather than using the form. We can attend a discharge planning meeting, take clinical handover directly, and start interim supports while a plan review is processed.

0451 698 385

What happens next

From referral to care

  1. 1

    You send the referral

    Use the form below, email it, or call us. Give us as much clinical detail as you have — it is what lets us answer properly the first time.

  2. 2

    We respond within one business day

    A clear yes or no on capacity, not a maybe. For urgent hospital discharges we come back to you the same day wherever we can.

  3. 3

    Nurse assessment

    Where clinical or high intensity care is involved, a registered nurse completes an assessment — on the ward, at home, or online.

  4. 4

    Supports start

    Care plan written, workers trained and signed off, roster confirmed. For complex care, competency sign-off happens before the first shift.

Referral form

Tell us about the participant

Only share information the participant has agreed to share. If you would rather send a referral by email or talk it through first, call 0451 698 385.

1. About you
2. About the participant

So we can confirm we cover the area.

If you have it to hand.

3. What is needed
Supports requested(required)

Select everything that applies. If you are unsure, pick the closest and add detail below.

For hospital discharge referrals only.

Diagnoses, clinical tasks involved, behaviours of concern, equipment in use, current providers, anything that affects how quickly we can start. Please do not include information the participant has not agreed to share.

Who refers to us

Referrals come from all of these

You do not need to be a coordinator to refer. Participants and families can come to us directly.

  • Support coordinators and specialist support coordinators
  • Hospital discharge planners, social workers and allied health teams
  • Plan managers
  • Specialist behaviour support practitioners seeking an implementing provider
  • GPs, community health and allied health professionals
  • Participants, families and carers referring directly